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Sharper Image 207367 - Troubleshooting and Support; Recommended and Not Recommended Treats; Troubleshooting Common Issues

Sharper Image 207367
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- 5 -
RECOMMENDED TREATS
Candies:
Jelly beans
Hard candy
Hard-coated chocolate(s)
Mini gumballs
Nuts:
Pistachios (out of shell)
Peanuts (out of shell)
Almonds
Macadamia nuts
Soy nuts
Pine nuts
Hazelnuts
Sunflower seeds
TROUBLESHOOTING
Problem: Treats are not dispensing when dispenser cycles.
Solution: Make sure the funnel, chute, and spout are not clogged.
Problem: Portion size is erratic.
Solution: Reset controls by switching to a different serving size. Make sure your hands are
completely cupped. Gaps between fingers may result in intermittent sensor connection
problems. Sensors may be dirty. Wipe clean with a damp cloth. Treat size/shape may be
irregular.
Problem: Loud clicking noise during activation.
Solution: Clicking noise indicates that treats are jammed in the chute. Gently tilt, tap, and
shake the device. Repeat. If this does not resolve the problem, disassemble/reassemble to
clear the blockage.
Problem: Dispenser will not activate.
Solution: Check to make sure that the power switch is set to the ON position. Cup hand(s)
completely. Reset by selecting a different serving size. Replace batteries. Wipe sensor with
a damp cloth.
Problem: Random activation and treat dispensing.
Solution: Sensors in spout and base are dirty. Turn off and wipe clean with a damp cloth.
TREATS THAT ARE NOT RECOMMENDED
Wrapped candy
Gummy candy
Sticky candy
Salted nuts (salt makes a mess and corrodes
electronic parts)
Soft-coated chocolates
Barrel-shaped candy