9
Troubleshooting
Problem Solution
The appliance doesn't
start.
- Check if the power supply cord is inserted cor-
rectly.
- Environmental temperature is too high or too
low.
- The dehumidifier has reached the preset humid-
ity setting.
- The water tank is not inserted correctly.
The appliance doesn't
dry the air as expected.
- Time was too short.
- Make sure the appliance is free from obstacles.
- The humidity setting isn't set low enough.
- Check if all windows and other openings are
closed.
- The room temperature is too low (lower than
5 °C).
- There is an appliance which emits water vapour
Loud sounds from the
appliance.
- The appliance stands tilted and not upright.
- The floor is not flat.
- Filter is blocked. Clean filter.
Ice appears on the spools - This is a normal process. The appliance has an
automatic defrost.
Error and safety codes
Code Meaning Solution
E2 Temperature sensor is defec-
tive
Disconnect and
co
nnect th
e power
supply cord. If error still occurs, con-
tact us.
P1 Appliance is defrosting Code will disappear automatically
when the appliance has defrosted
FL Water tank is full or not insert-
ed correctly
Empty the water tank and insert it
correctly into the appliance
In
case of service requests please write an email to: service@shinco.net
EN