Warranty Information
2 Year Limited Warranty
Showerbuddy warrants our Showerbuddy Transfer Systems and all Showerbuddy products
fortwo years from the date of purchase by the consumer. The warranty will only become
active oncethe consumer submits the warranty registration card to the company with a copy
of the purchase receipt. This warranty covers any defects in materials and workmanship on all
Showerbuddy products except those listed in the Warranty Exclusion below:
Warranty Exclusions
• Product or parts failure from normal wear and tear
• Damage caused by failure to adhere to the Owner’s Manual
• Damage from improper installation, use or repair
• Seat cushions and arm rests
Limitations
• The warranty is VOID if the original serial number tag is removed or altered
• The warranty is VOID if the unit sustains damage from unnatural causes
• The warranty is VOID if the shower chair has been subjected to neglect, improper
maintenance, storage, cleaning or operation as defined in the Owner’s Manual
• The warranty is VOID if the unit is modified without Showerbuddy’s written consent
• This warranty applies to the original purchaser only
Your Responsibilities
• If your unit requires warranty service, please contact the dealer from which you purchased the
• If you do not receive satisfactory dealer service, contact Showerbuddy at the address below
• Do not return the unit to Showerbuddy without first obtaining a Return Authorization
• A defective unit must be shipped to Showerbuddy within 14 days of issuance of a
Our Responsibilities
• Showerbuddy’s sole responsibility is to repair or replace, at our discretion, the warranty covered
components of the shower chair. This is the exclusive remedy for consequential or incidental
damages.
• Upon pre-approval, Showerbuddy may provide exchange services for Warranty returns.
• Under this program, a refurbished Showerbuddy unit may be shipped after the return of
the
defective unit. The exchange unit may contain used parts that meet Showerbuddy quality standards. This
program is provided at the sole discretion of Showerbuddy. The original warranty term will not be extended
due to such a unit exchange and a return unit will become the property of Showerbuddy.
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P1 & P2 Pediatric Conversion Kit
For all USA & Canada Warranties
Register online at: www.myshowerbuddy.com/resources/register
Or you can email us
Showerbuddy LLC
12405 Montague Street
Pacoima, CA 91331
U.S.A
Email: info@myshowerbuddy.com
Phone: (877) 7MY-BUDDY (769-2833)
For Chile enquiries
Orto-Medic
www.ortomedic.cl
Teléfono: 2269-8090
For all Other Countries
You can scan and email it to us.
Showerbuddy New Zealand Limited
Wellington, New Zealand
Email: info@showerbuddy.co.nz
Phone: (877) 7MY-BUDDY (769-2833)
Fax: (888) 312-3645
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