58
en
Simple troubleshooting
Problem Cause Solution
-
ation in quantity or milk froth
spraying).
Build-up of limescale in the
appliance.
Descale the appliance
according to the instructions,
see the section “Service
programmes”.
The suction pipe is blocked. Clean the suction pipe.
Drinks cannot be dispensed. Beverage outlet or one of the
3 connections are blocked.
Clean the beverage outlet and
the connections.
The drink runs out at
the entire outlet during
dispensing.
Lower part of the beverage
outlet is missing.
Attach the lower part, see
the section “Cleaning the
milk system”.
Too little milk froth, none at
all, or the milk system is not
taking in any milk.
Build-up of limescale in the
appliance.
Descale the appliance
according to the instructions,
see the section “Service
programmes”.
Beverage outlet or one of the
3 connections are blocked.
Clean the beverage outlet and
the connections.
Milk not suitable for foaming. Do not use milk that has
already been boiled. Use cold
milk with a fat content of at
least 1.5%.
Beverage outlet or the milk
tubes are not correctly
assembled.
Moisten the individual parts
and put them together again.
The suction pipe is blocked. Clean the suction pipe.
The personally selected
volume is not reached. Coffee
dispensing slows to a trickle
or stops completely.
Adjust the grinding level to a
coarser setting. Use a coarser
ground coffee.
Heavy build-up of limescale in
the appliance.
Descale the appliance
according to the instructions,
see the section “Service
programmes”.
Hot water milky or tastes of
coffee.
Milk tube has not been
removed. the milk container.
Milk or coffee residue in the
beverage outlet.
Clean the beverage outlet.
Coffee has no “crema”. Unsuitable type of coffee. Use a type of coffee with a
higher proportion of robusta
beans.
The beans are no longer
fresh.
Use fresh beans.
The grinding level is not
suitable for the beans.
Adjust the grinding unit to a