61
en
Problem Cause Solution
Display shows
“Refill with still water or
remove filter ”
Water tank wrongly inserted Insert water tank correctly
Carbonated water in the water
tank.
Fill the water tank with fresh
tap water.
Float is stuck in the water
tank. thoroughly.
according to instructions, or according to the instructions
and then switch on, or use a
until no more air bubbles
Display shows
“Empty drip trays”
despite them being empty.
Drip tray is soiled and wet. Clean and dry the drip tray
thoroughly.
Display screen reads
"Insert drip trays"
even though drip tray in use.
Inside of appliance (tray
holder) dirty.
Clean the inside.
Water dripped onto the inner
the drip tray was removed.
Drip tray was removed too
soon.
Wait a few seconds after
the last drink was dispensed
before removing the drip tray.
Display shows
“Please press on/off”
Appliance is too warm. Leave the appliance to cool
down.
Dirty brewing unit. Clean the brewing unit.
If you are unable to solve the problem, always call the hotline!