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Troubleshooting
Gigaset C59H / USA-CAN engl / A31008-M2150-R301-1-3S19 / appendix.fm / 17.05.2010
Version 4, 16.09.2005
Troubleshooting
If you have any questions about the use of
your telephone, you can contact us at any
time at www.gigaset.com/customercare
.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not switched on.
¥ Press and hold the end call key a.
2. The battery is empty.
¥ Charge the battery or replace it
(
¢page 10).
Not all menu options are displayed.
The menu display is reduced (Standard mode).
¥ Activate extended menu display
(Expert mode
•
) (¢page 24).
No Base flashes on the display.
1. The handset is outside the range of the base.
¥ Move the handset closer to the base.
2. The range of the base is reduced because Eco
Mode is activated.
¥ Deactivate Eco Mode (¢page 35) or
reduce the distance between the handset
and the base.
3. The base is not switched on.
¥ Check the power adapter of the base.
Please register handset flashes on the display.
Handset has not been registered with the base or
has been deregistered.
¥ Register the handset (¢page 12).
Handset does not ring.
1. The ringtone is deactivated.
¥ Activate the ringtone (¢page 40).
2. The telephone only rings when the phone
number is transmitted.
¥ Switch on the ringtone for anonymous
calls (
¢page 40).
The other party cannot hear you.
You have pressed the mute key h. The handset
is "muted".
¥ Reactivate the microphone (¢ page 27).
You hear an error tone when keying an input (a
descending tone sequence).
Action has failed/invalid input.
¥ Repeat the operation.
Watch the display and refer to the user guide
if necessary.
Exclusion of liability
Some displays may contain pixels
(picture elements), which remain acti-
vated or deactivated. As a pixel is made
up of three sub-pixels (red, green, blue),
it is possible that pixel colors may vary.
This is completely normal and does not
indicate an error.
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