en Troubleshooting
14
5.
Set the cooking time to 3minutes.
6.
Start the microwave.
7.
Once the duration has elapsed, keep the door
closed for a further threeminutes.
8.
Wipe out the cooking compartment with a soft cloth.
9.
Leave the cooking compartment to dry with the door
open.
Troubleshooting
11 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ If the appliance is defective, call Customer Service.
→"Customer Service", Page15
WARNING‒Risk of electric shock!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ Only use genuine spare parts when repairing the
appliance.
▶ If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
11.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your room or other appliances are working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10seconds.
a If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page15
Door is not fully closed.
▶
Check whether food remains or foreign material are trapped in the door.
Food takes longer
than usual to heat up.
The microwave power setting is set too low.
▶
Set a higher microwave power setting. →Page9
A larger amount than usual has been placed in the appliance.
▶
Set a longer cooking time.
You need double the time when you have double the amount.
The food is colder than usual.
▶
Turn or stir the food from time to time during cooking.
Turntable grates or
grinds.
There is dirt or foreign objects in the area of the turntable drive.
▶
Clean the roller ring and recess in the cooking compartment.
Microwave mode is
cancelled.
Appliance has a fault.
▶
If this fault recurs, call the after-sales service.
The appliance is not
in operation. A cook-
ing time is shown in
the display.
The settings area has been activated accidentally.
▶
Press .
was not pressed after the setting was implemented.
▶
Press or delete the setting by pressing .
Three zeros flash on
the display.
There has been a power cut.
▶
Reset the time.
→"Initial configuration", Page8
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