Questions & Answers
123
S55 en, A31008-H5700-A1-2-7619 (22. October 2002, 14:42)
© Siemens AG 2002, D:\Pool\L55\S55\en\Langanleitung_MB\S55_FAQ.fm
Problem Possible causes Possible solution
No network
connection.
Weak signal. Move higher, to a window or an open space.
Outside GSM range. Check service provider's coverage area.
Invalid SIM card. Complain to the service provider.
New network not authorised. Try manual selection or select a different network
(page 100).
Network barred. Check network barrings (page 99).
Network overloaded. Try again later.
Phone loses
network.
Signal too weak. Reconnection to another service provider is automatic
(page 100). Switching phone off and on again can
speed this up.
Calls not possible. Second line set. Set first line
‘ (page 100).
New SIM card inserted. Check for new barrings.
Charge limit reached. Reset limit with PIN 2 (page 32).
Credit used up. Load credit.
Certain uses of
phone not possible.
Call restrictions in place Barrings can be set by service provider. Check barring
(page 99).
No entries in Ad-
dressbook possible.
Phonebook is fulll. Delete entries in Phonebook or transfer to Address-
book (page 23).
Voice mail not
functioning
Call divert to mailbox not set. Set call divert to mailbox (page 88).
SMS (text mes-
sage)
T flashing.
SMS memory is full. To free up capacity, delete (page 46) or file (page 46)
text messages (SMS).
Function cannot
be set.
Not supported by service
provider or registration re-
quired.
Contact your service provider.
Capacity problems
with, for example,
Games & More,
ringtones, pictures,
SMS archive.
Handset memory full. Delete files in the relevant areas.
No WAP access,
downloading not
possible.
Profile not activated, profile
settings wrong/incomplete.
Activate (page 65), set (page 65) WAP profile or
HTTP profile (page 68). If necessary ask your
service provider.
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