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Siemens SISTORE AX - User Manual

Siemens SISTORE AX
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Building Technologies
Fire Safety & Security Products
SISTORE AX
Hard Disk Kit (SATA)
Installation Instructions

Questions and Answers

  • K
    Kevin TurnerAug 15, 2025
    What to do if my Siemens SISTORE AX DVR has stopped recording?
    • J
      Jacob WattsAug 15, 2025
      If the hard disk drive is full, you will either need to delete video or set the DVR to the Overwrite Mode. Also, check the storage menu to see whether the HDD is detected.
  • J
    John WhiteAug 18, 2025
    How to fix Siemens SISTORE AX Storage no live video or green image?
    • C
      Catherine BentonAug 18, 2025
      To resolve the 'no live video or green image' issue, you can take the following steps: * Check the camera video cable and connections. * Check the monitor video cable and connections. * Confirm that the camera has power. * Check the camera lens settings. * Check the CVBS (SVHS) / VGA switch settings. * Check whether PAL and NTSC equipment is connected simultaneously after booting. * Check covert camera and colour control settings.
  • A
    Amber MaddoxAug 22, 2025
    How to fix Siemens SISTORE AX no live video?
    • T
      Timothy AlvarezAug 22, 2025
      To resolve the 'no live video' issue, you can take the following steps: * Check the camera video cable and connections. * Check the monitor video cable and connections. * Confirm that the camera has power. * Check the camera lens settings. * Check the CVBS (SVHS) / VGA switch settings. * Check whether PAL and NTSC equipment is connected simultaneously after booting. * Check covert camera and colour control settings.
  • C
    Cody SalazarAug 25, 2025
    What to do if Siemens SISTORE AX DVR displays wrong date and time?
    • B
      bellgaryAug 26, 2025
      The DVR will automatically reset the time and date of the unit, according to the time and date of the last recorded image. If this is not the correct time and date, reset the time and date manually. If the correct time and date is earlier than the last recorded image, any video with a later time and date will be lost when resetting the correct time and date.
  • T
    Theresa PrestonAug 28, 2025
    Why is my Siemens SISTORE AX Storage REC LED lit but DVR not recording?
    • A
      Angela RothAug 28, 2025
      The unit will only record video based on the parameters such as schedule and events defined during configuration. The REC LED indicates the DVR is ready to record.
  • A
    aguilarcarmenAug 31, 2025
    What to do if Siemens SISTORE AX Storage has no power?
    • S
      Sergio WilkersonAug 31, 2025
      Check the power cord connections and confirm that there is power at the outlet.
  • E
    Eileen PenaSep 4, 2025
    Why am I not getting event notifications from my Siemens SISTORE AX?
    • P
      pachecoyolandaSep 4, 2025
      Events (video loss, alarm-in, motion) are only notified if a recording is configured together with the event.
  • K
    Kathleen BrownSep 7, 2025
    Why is the live video very bright on my Siemens SISTORE AX?
    • M
      Michael SuttonSep 7, 2025
      If a cable is attached to the “Loop” connector, make certain it is connected to a properly terminated device.
  • V
    Vanessa ScottSep 12, 2025
    Why is Siemens SISTORE AX icon displaying but DVR is not recording?
    • M
      Michael WhiteSep 12, 2025
      When the DVR is in the Pre-Event recording mode, the yellow and display when there is no event, and the DVR is not recording. The red and display when any event occurs and the DVR starts recording.

Summary

1 Introduction

2 Safety

2.1 Target readers

Identifies the intended audience for the installation instructions.

2.2 Work safety information

Provides general safety guidelines and information for safe operation.

2.3 Meaning of the written warning notices

Explains the severity indicated by different warning notices.

2.4 Meanings of the hazard symbols

Explains the meaning of hazard warning symbols used in the document.

3 Directives and standards

4 Overview SISTORE AX devices

4.1 SISTORE AX4 Lite V2.0

Details the scope of delivery for the SISTORE AX4 Lite V2.0 device.

4.2 SISTORE AX8;AX16 250;100 V2.8

Details the scope of delivery for SISTORE AX8/AX16 250/100 V2.8 models.

4.3 SISTORE AX8;AX16 500;200 V3.6

Details the scope of delivery for SISTORE AX8/AX16 500/200 V3.6 models.

4.4 SISTORE AX HDD extension kit (SATA)

Describes the contents of the SATA HDD extension kit.

5 Technical check

5.1 Verification of primary HDD

Procedure for verifying the condition and functionality of the primary HDD.

5.1.1 Config issues?

Troubleshooting steps for configuration issues with the primary HDD.

5.1.2 Normal booting?

Steps to verify if the device is booting normally with the primary HDD.

5.1.3 Message displayed?

Identifies and explains error messages related to the primary HDD.

5.1.4 Booting without HDD?

Procedure to check device behavior when booting without a primary HDD.

5.2 Verification of secondary HDD

Procedure for verifying the condition and functionality of a secondary HDD.

5.2.1 Normal booting?

Steps to verify if the device is booting normally with the secondary HDD.

5.2.2 Booting without HDD?

Procedure to check device behavior when booting without a secondary HDD.

6 Installation and replacement of hard disk drives

6.1 Replacement of the primary HDD in SISTORE AX4 Lite V2.0

Step-by-step guide for replacing the primary HDD in SISTORE AX4 Lite V2.0.

6.2 Replacement of the primary HDD in SISTORE AX8;AX16 250;100 V2.8

Guide for replacing the primary HDD in SISTORE AX8/AX16 250/100 V2.8.

6.3 Installation of the extension HDD in SISTORE AX8;AX16 250;100 V2.8

Procedure for installing an extension HDD in SISTORE AX8/AX16 250/100 V2.8.

6.4 Replacement of the primary HDD in SISTORE AX8;AX16 500;200 V3.6

Guide for replacing the primary HDD in SISTORE AX8/AX16 500/200 V3.6.

6.5 Installation of the extension HDD in SISTORE AX8;AX16 500;200 V3.6

Procedure for installing an extension HDD in SISTORE AX8/AX16 500/200 V3.6.

6.5.1 Installation of the 1 st additional hard disk

Steps for installing the first additional hard disk drive.

6.5.2 Installation of the 2 nd additional hard disk underneath the CD;DVD drive

Steps for installing a second additional HDD below the CD/DVD drive.

7 Functional test

7.1 Preconditions

Conditions that must be met before performing the functional test.

7.2 Test procedures

Detailed steps for performing the functional test on the device.

8 Appendix

8.1 Troubleshooting

Provides solutions for common problems encountered with the device.

8.2 Packaging for returning the HDD

Instructions on how to package HDDs for return shipment.

9 Disposal

Siemens SISTORE AX Specifications

General IconGeneral
BrandSiemens
ModelSISTORE AX
CategoryStorage
LanguageEnglish

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