Troubleshooting en
49
Fault Cause and troubleshooting
"E:30 / -80" ▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
▶ If intelligent dosing is activated, reduce the basic
dosage →Page37.
▶ If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
"E:38 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drum", Page42
if the fault is displayed again,
▶
→"Cleaning the drain pump", Page44
Inlet opening of the rubber gasket is blocked.
▶
→"Cleaning the intake opening in the rubber gas-
ket", Page47
"E:10 / -00 / -10 /
-20"
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer", Page43
3. Switch the appliance on.
4. If the display appears again after you clean the
pump unit, call customer service.
→"Customer Service", Page61
Note:You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
→"Buttons", Page24
"H:32" The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶ Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
"E:30 / -10" and/or The water pressure is low.
No remedial action possible.
The filter in the water inflow is blocked.
▶ Clean the water inflow filter.
The tap is turned off.
▶ Turn on the tap.