Siemens WG54B2A0ES - Page 52

en Troubleshooting
52
Fault Cause and troubleshooting
The programme does
not start.
▶ Push in the detergent drawer until the symbol goes
out.
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer", Page43
3. Switch the appliance on.
4. If the display appears again after you clean the
pump unit, call customer service.
→"Customer Service", Page61
Note:You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
→"Buttons", Page24
The door cannot
beopened.
is activated.
▶ Continue the programme by selecting or and
pressing ⁠ .
→"Resuming the programme when the programme
status is Rinse Hold", Page34
The temperature is too high.
▶ Wait until the temperature has dropped.
▶ Cancel the programme.
→"Cancelling the programme", Page34
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page27
Power failure.
▶ Open the door using the emergency release.
→"Emergency release", Page60
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page44
is activated.
▶ Continue the programme by selecting or and
pressing ⁠ .
→"Resuming the programme when the programme
status is Rinse Hold", Page34