Siemens WG54B2A0ES - Page 51

Troubleshooting en
51
Fault Cause and troubleshooting
"E:30/-20" Detergent dosage is too high.
▶ If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Additional water is added.
▶ Do not add any extra water to the appliance while it
is operating.
Solenoid valve defective.
▶ Call the after-sales service.
→"Customer Service", Page61
All other error codes. Malfunction
1. Switch the appliance off and then on again.
2. If the message appears again, disconnect the appli-
ance from the power supply for at least 30 seconds
by pulling out the plug or by switching off the relev-
ant circuit breaker in the fuse box.
a If the fault was a one-off, the message disappears.
3. If the message appears again, call the after-sales
service. Please specify the exact error message
when calling.
→"Customer Service", Page61
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressed ⁠ .
▶ Press ⁠ .
Door is not closed.
▶ Close the door.
Childproof lock is activated.
▶ Deactivate childproof lock.
→"Deactivating the childproof lock", Page35
termin. is activated.
▶ Check whether termin. is activated.
→"Buttons", Page25
Laundry is caught in the door.
▶ Remove any trapped laundry.
The detergent drawer has not been pushed in fully.