Siemens WG54G20XEP - Page 49

Troubleshooting en
49
Fault Cause and troubleshooting
The appliance is not
working.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedinicio pausa+carga.
▶
Press inicio pausa+carga.
Door is not closed.
1. Close the door.
2. Press inicio pausa+carga to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page38
⁠termin. is activated.
▶
Check whether ⁠termin. is activated.
→"Buttons", Page22
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press inicio pausa+carga to start the programme.
The door cannot
beopened.
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page37
Water level is too high.
▶
Start the programme.
Power failure.
▶
Open the door using the emergency release.
→"Emergency release", Page55
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page42
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.