Faults and what to do about them. en
27
Detergent solution is not
drained.
■ – – – 0 (Rinse hold = without final spin) selected?
■ Clean the detergent solution pump. ~ Page 23
■ Clean the waste pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ æ Anti-crease (depending on the model) selected?
■ Selected speed too low?
Spin cycle started and
stopped several times.
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
The programme duration
is longer than usual.
■ Not a fault – the unbalanced-load detection system is adjusting the imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – foam detection system active – adds an additional rinse cycle.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the particular washing
process. This may lead to changes in the programme duration in the display
panel.
Residual water in the
compartment i for care
products.
■ Not a fault – the effect of the care product is not impaired.
■ Clean the insert if necessary.
Odours in the washing
machine.
Run the Cotton 90 °C programme without laundry.
Use standard detergent.
The xsymbol flashes in
the display panel. Foam
may escape from the
detergent drawer.
Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour it into com-
partment II (not for outdoor fabrics, sportswear fabrics or those made with
down).
Reduce the detergent dosage for the next wash cycle.
Intense noise, vibrations
and "wandering" during
spinning.
■ Is the appliance levelled? Level the appliance. ~ Page 35
■ Are the appliance feet fixed? Secure the appliance feet. ~ Page 35
■ Transport locks removed? Remove the transport locks. ~ Page 32
Display panel/indicator
lamps do not function dur-
ing operation.
■ Power cut?
■ Circuit breakers tripped? Switch the circuit breakers back on or replace
them.
■ If the fault occurs repeatedly, call the after-sales service.
Detergent residues on the
laundry.
■ Occasionally, phosphate-free detergents contain water-insoluble residues.
■ Select Rinse or brush the laundry after washing.
NO appears in the
display panel in reload
mode.
■ Water level too high. Not possible to add laundry. Close the washing
machine door immediately, if necessary.
■ Select Start/Pause to continue the programme.
Faults Cause/remedial action
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