Siemens WM14N2G4 - Page 41

Troubleshooting en
41
Fault Cause and troubleshooting
All other error codes. Malfunction
1. Switch the appliance off and then on again.
2. If the message appears again, disconnect the appli-
ance from the power supply for at least 30 seconds
by pulling out the plug or by switching off the relev-
ant circuit breaker in the fuse box.
a If the fault was a one-off, the message disappears.
3. If the message appears again, call the after-sales
service. Please specify the exact error message
when calling.
→"Customer Service", Page49
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your room or other
appliances are working.
The programme does
not start.
You have not pressedStart / Nachlegen.
▶ Press Start / Nachlegen.
Door is not closed.
▶ Close the door.
Childproof lock is activated.
▶ Deactivate childproof lock.
→"Deactivating the childproof lock", Page31
Fertig in is activated.
▶ Check whether Fertig in is activated.
→"Buttons", Page22
Laundry is caught in the door.
▶ Remove any trapped laundry.
The door cannot
beopened.
––– is activated.
▶ Continue the programme by selecting Schleudern
or Abpumpen and pressing Start / Nachlegen.
→"Resuming the programme when the programme
status is Rinse Hold", Page31
The temperature is too high.
▶ Wait until the temperature has dropped.
▶ Cancel the programme.
→"Cancelling the programme", Page30
Water level is too high.