37
Faults, what to do?
Faults Cause/Remedy
Water is running out. – Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not
washed in.
– Start/Reload
Ü not selected?
– Tap not open?
– Filter blocked? Clean the filter. ~ Page 34
– Supply hose kinked or jammed?
Washing-machine
door cannot be
opened.
– Safety function active. Stop programme? ~ Page 19
– Rinse Hold
$ (without final spin) selected? ~ Page 20
– Can be opened via emergency release only? ~ Page 35
Programme does
not start.
– Start/Reload
Ü or Finish in time selected?
– Door closed?
– Childlock active? Deactivate. ~ Page 18
Detergent solution is
not drained.
– Rinse Hold
$ (without final spin) selected? ~ Page 20
– Clean the drain pump. ~ Page 32
– Clean outlet pipe and/or drainage hose.
Water not visible in
the drum.
Not a fault – water below the visible area.
Spin result not
satisfactory.
Washing wet/too
damp.
– Not a fault – unbalanced load detection system has stopped the
spin cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
– Less Ironing
{ selected? ~ Page 17
– Too low speed selected? ~ Page 22
Spin cycle actuated
several times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the
dispenser for care
product.
– Not a fault – effect of the care product not impaired.
– If required, clean insert. ~ Page 32
Odour formation in
the washing
machine.
Run Cotton 90 °C programme without washing.
Use standard detergent.
Loud noise
formation, vibrations
and “wandering”
during spin cycle.
– Appliance aligned?
Align the appliance. ~ Page 50
– Appliance feet fixed?
Secure appliance feet. ~ Page 50
– Transportation safety devices removed?
Remove transportation protection devices. ~ Page 45
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