Inoperation
Odor
Long-term operation
of compressor
Illuminating light
does not shine
The refrigerator door
can not be properly
closed.
Loud noises
Whether the refrigerator is plugged and connected to
power;
Low voltage;
Whether temperature control knob is in the work area
Failure power or tripping circuit
Odorous foods should closely wrapped;
Whether foods are rotten;
Whether the interior shall be cleaned.
It is normal that refrigerator operates for longer time in
summer when the ambient temperature is higher;
Do not put too much food in the refrigerator at one time;
Do not put foods until they are cooled;
Frequent opening of refrigerator door.
Thick frost layer (defrost is needed)
Whether the refrigerator is connected to power,
whether the indicator light is damaged.
The refrigerator door is stuck by food packages;
Too much food;
Tilt refrigerator.
Whether the food is leveled,
whether the refrigerator is balanced;
Whether the refrigerator parts are properly placed.
7. FREQUENTLY ASKED QUESTIONS
The following simple issues can be handled by the user. Please call the after-sale service
department if the issues are not settled.
Warm tips:
The refrigerator enclosure may emit heat during operation specially in summer, this is caused
by the radiation of the condenser, and it is a normal phenomenon.
Condensation: condensation phenomenon will be detected on the exterior surface and door
seals of the refrigerator when the ambient humidity is large, this is a normal phenomenon,
and the condensation can be wiped away with a dry towel.
Airflow sound: Refrigerants circulating in the refrigerant lines will produce eruption of sound and
grunts which is normal does not affect the cooling effect.
Buzz: Buzz will be generated by running compressor specially when starting up or shutting down.
Clatter: The solenoid valve or electric switch valve will clatter which is a normal phenomenon and
does not affect the operation.
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General