34 TROUBLESHOOTING
TROUBLESHOOTING
FAQs
Frequently Asked Questions
Q: What are the best temperature settings for my refrigerator and freezer?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the
freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired
temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream
should be firm and ice cubes should not melt in the freezer.
Q: How do I set the refrigerator and freezer temperatures?
A: Press the temperature of the refrigerator or freezer or convertible drawer on the main screen. Press
J / K to set the desired temperature.
Q: Why do I hear a buzzing noise from my refrigerator periodically?
A: This may happen if you do not have a water source attached to your freezer and the icemaker is
turned on. If you do not have a water source attached to the freezer you should turn the icemaker off
on the control panel.
Q: Why does the icemaker tray look crooked?
A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.
The change in position is to assist in the freezing process.
Q: My refrigerator is powered on and the controls are working, but it’s not cooling and the display
shows “DEMO” (see below). What is wrong?
A: The refrigerator is in Display Mode. The Display Mode disables all cooling to conserve energy while on
display in a retail store. To restore normal operation, press Settings at the right bottom of the main
screen and then press Brightness. Tap the upper right corner of the screen 15 times. Then "Demo
mode is off" pops up and the DEMO icon disappears on the right top of the screen. Use the same
procedure to return the refrigerator to Display Mode, if desired.
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