What to do if one or more lights are on constantly on my Silk'n Personal Care Product?
If one or more lights on your Silk'n Personal Care Product are constantly on, it means the device has malfunctioned. Unplug the device and restart it. If the problem continues, further assistance is needed.
Why is there no light pulse when I press the pulse button on my Silk'n Personal Care Product?
If there is no light pulse when you press the pulse button on your Silk'n Personal Care Product, ensure that the green ready/skin tone warning indicator light is blinking slowly, indicating good skin contact. Also, verify that the treatment surface is evenly and firmly pressed to the skin. The pulse button will only activate a pulse if the treatment surface is firmly against the skin. If the ready/skin tone warning indicator light blinks rapidly, your skin tone may be too dark for safe use. Try using the device on a different body part or contact Silk'n customer support.
How to fix my Silk'n Personal Care Product if it does not start?
If your Silk'n Personal Care Product does not start, check that the adapter is properly connected to the device and plugged into the electricity supply.
What to do if my Silk'n Personal Care Product has stopped working and is in standby mode?
If your Silk'n Personal Care Product has stopped working and is in standby mode, press the control button again to start the device.
Why is there no galvanic pulse when I press the pulse button on my Silk'n Personal Care Product?
General| Body areas | Armpit, Back thigh, Bikini, Buttocks, Front thigh, Head, Inner upper arms, Outer thigh, Outer upper arms |
|---|---|
| Product color | White |
| Application area | 3 cm² |
| Country of origin | Israel |
| Light fluence (max) | - J/cm² |
| Adjustable intensity | Yes |
| Bulb lifetime (flashes) | 400000 |
| Hair removal technology | Home pulsed light (HPL) |
| Number of intensity levels | 5 |
| Package type | Box |
| Package depth | 225 mm |
| Package height | 220 mm |
| Package weight | 1069 g |
| Power source | - |
| Commodity Classification Automated Tracking System (CCATS) | 85437090 |
Weight and Dimensions| Depth | 50 mm |
|---|---|
| Width | 90 mm |
| Height | 135 mm |
| Weight | 480 g |
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