EN
TS11-C
Treasure Series
Caution
Q：How many drive insertion cycles can TS11-C withstand?
A：This product’s SATA connector durability is rated up to 10,000 cycles.
Q：Can TS11-C be used in horizontal position?
A：No.
Q：Why does the status LED blink blue and red when drive is not being used? Is it normal?
A：A program in your computer may be active in the background (anti-virus, software update) and the LED will show active status.
Q：Why does disk format take so much time in Windows?
A：You can select quick format when performing the format function.
Q：Why can’t my drive access S.M.A.R.T information?
A：This product does not support S.M.A.R.T function.
Q : Do I need to install the driver on Windows 8 or 10?
A : No, you only need to install driver on Windows 7 or previous versions.
Q : Does TS11-C support USAP function?
A : Yes, but your system also needs to support USAP for it to work.
7
FAQ
Q：Can I use drives that already have existing data?
A：Mostly yes, but depending on the environment in which the drive was previously used, there may be incompatibility, so to avoid
unpredictable data loss, please backup first before using it in TS11-C.
Q：Does this product support hot plug?
A：Yes.
Q：What kinds of hard drives are supported？
A：The product can support 2.5”and 3.5” SATA HDD/SSD, but not IDE, SAS, SCSI HDD.
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