SIMPLIHOME FLETCHER - User Manual

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Summary

Product Information

Product Name

Identifies the specific product line and type: Fletcher / Freya / Keiran Metal Dining Side Chair.

Model Number

Specifies the unique identifier for the product: AXCFLE-01-WH.

Customer Support and Returns

Assembly and Parts Assistance

Contact information for replacement parts or help with assembly via website or phone.

Product Return Process

Instructions to contact the retailer where the item was purchased for returns.

Care and Maintenance

Cleaning Instructions

Guidance on regular cleaning using soft cloths, mild detergents, and rinsing with water.

Stain Treatment and Precautions

Advice on treating stains, avoiding corrosive cleaners, and preventing damage.

Warranty Information

Warranty Coverage

Details the 12-month warranty against manufacturing faults for domestic use.

Contacting for Malfunctions

Provides toll-free service line and email for product issues like malfunctions or missing parts.

Warranty Exclusions

States warranty invalidity due to overload, neglect, improper use, or unauthorized repair.

This document is a user manual for the FLETCHER / FREYA / KEIRAN METAL DINING SIDE CHAIR, model number AXCFLE-01-WH, manufactured by Simpli Home, in collaboration with Wyndenhall and Brooklyn + Max.

Function Description

The product is a metal dining side chair designed for domestic use. It serves as seating in dining areas or other parts of the home. The manual provides essential information for its assembly, care, and warranty.

Important Technical Specifications

Product Name: FLETCHER / FREYA / KEIRAN METAL DINING SIDE CHAIR
Model Number: AXCFLE-01-WH
Manufacturer: Simpli Home (in partnership with Wyndenhall and Brooklyn + Max)
Warranty Period: 12 months against manufacturing faults for normal domestic use. The warranty is void if the product is overloaded, neglected, improperly used, or repaired by an unauthorized agent. Heavy-duty, daily professional, or commercial usage is not guaranteed.
Customer Support Contact:
- Email: customerservice@simpli-home.com
- Phone: 1-866-518-0120 ext. 262 (Monday to Friday, 9 am to 4 pm Eastern Standard Time)
- Website: simpli-home.com/customer-support

Usage Features

The manual emphasizes the importance of contacting customer support for replacement parts or assembly assistance, rather than returning the product directly to the retailer. Users are instructed to have the model number from the packaging or instruction booklet ready when contacting support.

Maintenance Features

The manual provides detailed instructions for the care and maintenance of the metal dining side chair to ensure its longevity and appearance:

Regular Cleaning: Wipe regularly with clean water and a damp, clean, soft white cloth.
General Cleaning: Can be done as needed with a mild detergent and water solution. Always rinse with clean water and dry thoroughly.
Heavy Soiling: For heavy soiling, dampen a soft white cloth or soft bristle brush. Caution is advised as scrubbing can damage the surface.
Difficult Stains: More difficult stains can be treated occasionally, but not daily.
Residue Removal: Any cleaning solution used must be removed with clean water and a clean white cloth. Leaving cleaning residue on the material can cause it to dry out, crack, or affect the color.
Prohibited Cleaners: DO NOT use any cleaners with corrosive ingredients such as lye, acids, or ammonia, as these can damage the chair's finish or material.

The manual also includes a section encouraging customers to upload an image of their furniture in their home with a short review to the Simpli Home Facebook page for a chance to win up to $3000 of Simpli Home furniture. The Facebook page can be found at www.facebook.com/simplihomefurnishings.