Remarks
This EV Charger has been designed and tested in accordance with international standards.
This EV Charger must be used exclusively for the purpose intended.
These directions for use are valid for different models of the EV Charger. It is possible that several
features described that may not apply to your EV Charger.
Do not modify the EV Charger in any way. This will result in loss of warranty and liability, and may
lead to dangerous circumstances.
Note:
Some electric vehicles require an external ventilation system to prevent the accumulation of
hazardous or explosive gasses when charging indoors. Consult the vehicle is owner
manual to determine whether or not your electric vehicle requires ventilation during
charging. This EV Charger is not designed for charging these vehicles and must not be
used for charging electric vehicles that require external ventilation.
Transport and storage
Ensure that the main power source has been disconnected when storing or transporting the EV Charger.
No liability can be accepted for damage during the transportation process if the EV Charger is transported
in anything other than its original packaging. Store the EV Charger in a dry environment. The product is
preferably stored at room temperature. If this is not possible, storage temperature must be between–40°C
and80°C with a maximum humidity level of 95% non-condensing.
Warranty and Service
Customer Service
We can provide customers with professional product advice and purchase options. All emails will be
responded to within 48 hours during working days. You can communicate with ease, or contact us through
email anytime.
After Service
The warranty of all our products is three years. The specific after-sale plan will be free for a replacement
or charging a certain maintenance cost according to the specific situations. During the warranty period,
customers can apply for replacement or free maintenance for the fault damage caused by product quality.
For the fault damage caused by other reasons (human factors, natural factors, etc.), we will provide paid
maintenance services.
Contact Us
If you need to report for repair or inquire about charging product service, please call the company's
customer service hotline at +86 756 6931888 ext 6056 or through the official email sinoev@pmac.com.cn
contact us.
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