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SkyBell HD Troubleshooting

SkyBell HD
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SkyBell HD
Common Device Troubleshooting Questions
1. What color is the LED?
2. Is the LED blinking or solid?
3. How quickly is the LED blinking? Is there a pattern?
4. What are your wireless speeds (upload)?
5. Are you using a door chime? If so, is it an analog or digital chime? Ding-dong or melody?
6. If you have a digital door chime, do you have a digital doorbell adapter?
7. Are you using a transformer? How old? Have you checked the voltage with a voltage reader?
8. If you are not using a transformer or door chime, is a resistor being used?
9. What firmware version is installed?
10. What router do you have? Is this a dual band router? Have you separated the bands? Can the router broadcast with the wireless
mode B/G/N or B/G?
Device Troubleshooting

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SkyBell HD Specifications

General IconGeneral
Video Resolution1080p
Field of View180 degrees
Night VisionYes
Motion SensorYes
Two-Way AudioYes
Wi-Fi Connectivity2.4 GHz 802.11 b/g/n
Power SourceHardwired
Weather ResistanceYes
CompatibilityiOS, Android
Operating Temperature-40°F to 140°F
Power10VA

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