SkyBell HD
Common Device Troubleshooting Questions
1. What color is the LED?
2. Is the LED blinking or solid?
3. How quickly is the LED blinking? Is there a pattern?
4. What are your wireless speeds (upload)?
5. Are you using a door chime? If so, is it an analog or digital chime? Ding-dong or melody?
6. If you have a digital door chime, do you have a digital doorbell adapter?
7. Are you using a transformer? How old? Have you checked the voltage with a voltage reader?
8. If you are not using a transformer or door chime, is a resistor being used?
9. What firmware version is installed?
10. What router do you have? Is this a dual band router? Have you separated the bands? Can the router broadcast with the wireless
mode B/G/N or B/G?
Device Troubleshooting
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