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Problem Probable cause Remedy
Remote control does not work Remote Control Battery is empty Charge remote control
Rope Cover does not lock Dirt in Rope Cover Clean Rope Cover
Dirt in locking mechanism Clean and oil locking mechanism
Mechanical damage Contact SKYLOTEC distributor or SKYLOTEC
Rope slippage in Rope Grab Rope is too soft Use recommended rope/pre-test rope
Wrong rope diameter Use recommended rope/pre-test rope
Rope is not pre-soaked (only polyamide
ropes)
Soak rope
Worn out rope grab Contact SKYLOTEC distributor or SKYLOTEC
No Response to Throttle No power on Ascender See ’no power’ section of trouble-shooting guide
Remote control is operating Ascender
— blue power LED
Restart Ascender or wait for Remote to turn off
Too much load on the Ascender Reduce the load to SWL or less
Battery not working See Battery section of troubleshooting guide
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