Q:how to trigger remote unlocking?
Q: What functions do ordinary users have?
Q: Why is the temporary password still in the state of being issued after the temporary password is set? Why can't
the dynamic password be turned on?
Q: How to set up anti-hijacking function?
Q: Why is the APP not displayed when a user is added to the door lock side?
Q: Does the WIFI module have time synchronization function?
Q: How to know the working status of the WIFI module?
A: When the module is connected to the cloud, there will be a waiting time of about 30S for remote unlocking. The trigger
mechanism is: wake up the module (some of the lock panels are touched to wake up the module, and some are to press
"9" + "#" to wake up) → After connecting to the cloud, the APP displays "click to unlock", which means that the remote
unlocking function is not available.
A: The door lock is unlocked remotely, viewing the alarm information, opening the doorlog, dynamic password unlocking,
temporary password unlocking, and setting the hijacking alarm number.
A: After the temporary password is set on the APP side, you need to wake up the module (similar to remote unlocking). After
the module is connected to the Internet, it will send the temporary password to the door lock side to unlock it. To create
and delete a temporary password, you need to connect to the Internet once before it can be synchronized to the door
lock. The dynamic password is the same, it needs to wake up the module before it can be used. Some door locks are
awakened by touching the keyboard, and some are awakened by pressing 9#.
A: Open the door lock page and click "Member Management 1" Member 1 to be set "Edit 1" Add the fingerprint, password or
card to be set 1 "Open the hijacking button", after the setting is completed, use the corresponding fingerprint, password or
card. Open the lock, and other family members will receive the hijacked message on the APP.
A: The Tuya WIFI module currently used in the lock does not support synchronizing the user information of the door lock.
A: Yes, the method of time synchronization is to unlock the door arbitrarily once, and a time synchronization will be performed
after about 15 seconds to synchronize the time of the door lock.
A: Observe the indicator light. Module working status light prompt:
Connected to the cloud: always on
Entering the distribution network state: fast flash (50ms)
The network has been configured and is connecting to the cloud: Slow flash (100ms)
13. FAQ
To Next Page
Loading...
