Smartnet Gprinter PT-380 User Manual

Safety warning
Safety notice
Only the supplied AC power adapter and lithium battery is allowed
to use, otherwise it may cause device damage, battery leakage, fire,
and even explosion.
Do not put the battery into a fire or apply direct heat to it or
disassemble it, otherwise cause the battery leakage, fire, and even
explosion.
Please remove the battery from the printer and store separately if
the printer will not be used for a long period of time, otherwise cause
the battery leakage.
As the battery’s liquid is corrosive, if there any case of operational
mistakes to cause leakage, please wash immediately with plenty of
clean water if skin or clothes contact it carelessly. If entering eyes,
wash with plenty of clean water at once and seek medical advice.
Do not touch the paper tear-off knife.
The print head is a heated part, please do not touch the print head
and other parts around it during or after the printing process.
Do not touch the print head and plug-in parts to avoid print head
damage.
Do not open the top cover when printing, otherwise may cause
printer work failure.
In order to get good print quality, and extend the device service life,
we suggest that using the recommended thermal paper roll or which
is the same quality of.
Do not print when it’s out of paper, which will seriously damage the
print head and rubber roller.
Make sure printer power is turned off when connecting and
disconnecting the power cable or data cable.
Do not let water or conducting material (eg. Metal) into the printer,
please turn off the power immediately if happened.
Please make sure to charge the battery for 60% or above and then
remove the battery from the printer and store separately if the printer
will not be used for a long period of time.
Please keep this manual for your reference.
Two kinds of Interface optional: USB+Bluetooth (standard ),
USB+WiFi (optional)
USB+Bluetooth: BT3.0 and BLE4.0, support Android and iOS system.
USB+WIFI: AP/STA/AP+STA mode to set up the networks.
Support USB virtual COM port for developing and testing by developer.
Compatible with ESC/POS printing commands, support NV logo
download printing, various 1D bar code and QR code.
Low power consumption, good print quality, 50km mechanism lifespan.
Support GB18030 Simplified Chinese, Big5 traditional Chinese,
Korean, international character set and extended code pages.
LED can be showed abnormal condition of the printer, battery capacity
status, charging and connection status ect.
Freely offer DLL, SDK, Demo for developing.
Main Features:
After unpacking the unit, please check that all the necessary
accessories are included in the package.
Unpacking
1pcs
1pcs
1pcs
1pcs
1pcs
User ’s manual
Printer
Lithium battery
USB cable
Power adapter
Technique Spec
Printing
Barcode &
Character
Buffer
Physical
Properties
Power
Environment
Reliability
Print method
Print width
Paper diameter
Paper thickness
Paper width
Print speed
Paper cutting way
Dot density
Interface
Print commands
Fonts
Character size
Fonts
Barcode
Code page
Data
NV Flash
Dimension
Weight
Power adapter
Lithium battery
Charge period
Work
Environment
Storage
Environment
Mechanism
Direct thermal line
80mm
50±0.5mm
0.06~0.08mm
72mm (Max)
60mm/s (max)
Tear-off
576dot/line
USB+Bluetooth3.0/BLE4.0 (Standard)
USB+WiFi (Optional)
Compatible with ESC/POS
ANK Font: Font A: 12*24dots
Font B: 9*17dots
Simplified/Traditional Chinese Character,
Korean: 24*24dots
GB18030, Big5, Korean
UPC-A/UPC-E/EAN(JAN)13/
EAN(JAN)8/CODE39/CODABAR/
ITF/CODE93/CODE128/QR code
PC437/Katakana/PC850/PC860/PC863/
PC865/West Europe/Greek/Hebrew/East
Europe/Iran/WPC1252/PC866/PC852/
PC858/IranII/Latvian/Arabic/PT151,
1251/PC747/WPC1257/Vietnam/PC864/
PC1001/Uygur/Thai
4K bytes
60K bytes
131mm*107mm*58mm
430g (including battery)
Input: AC220V output: DC 9V/1A
2200mAh/7.4V
3h-5h
Temperature: 0～45℃,
Humidity: 10～90%
Temperature: 0～50℃,
Humidity: 10～90%
50km
Zhuhai Smarnet Equipment Co.,Ltd
PT-380

Smartnet Gprinter PT-380 Specifications

General

Resolution	203DPI
Paper Type	Thermal Paper
Interface	USB, Serial
Paper Thickness	0.06~0.08mm
Roll Diameter	83 mm

Summary

General Safety Warnings

Power and Battery Usage Safety

Ensure using only supplied AC adapter and lithium battery to prevent damage or explosion.

Battery Fire and Heat Hazard

Avoid exposing batteries to fire or direct heat to prevent leakage, fire, or explosion.

Battery Storage for Long Periods

Remove and store battery separately if printer is unused long-term to prevent leakage.

Battery Leakage Response Protocol

Wash skin/clothes immediately with water if battery liquid contacts them; seek medical advice for eye contact.

Operational Safety Notices

Paper Tear-off Knife Safety

Avoid touching the paper tear-off knife to prevent injury.

Print Head and Component Heat Warning

Do not touch the heated print head or surrounding parts during or after printing.

Print Head Damage Prevention

Avoid touching the print head and plug-in parts to prevent damage.

Printing Interruption Warning

Do not open the top cover during printing to avoid malfunctions.

Recommended Paper and Usage

Use recommended thermal paper for good print quality and extended device life.

Out-of-Paper Printing Hazard

Avoid printing without paper to prevent damage to the print head and rubber roller.

Cable Connection Safety

Turn off printer power before connecting/disconnecting power or data cables.

Liquid and Metal Ingress Warning

Prevent water or conductive materials from entering the printer; power off immediately if it occurs.

Battery Charging for Storage

Charge battery to 60% or above before long-term storage to prevent leakage.

Printer Main Features

Interface Options Overview

Supports USB+Bluetooth (standard) or USB+WiFi (optional) interfaces.

Bluetooth Connectivity Details

BT3.0 and BLE4.0 support, compatible with Android and iOS systems.

WiFi Connectivity Modes

Supports AP/STA/AP+STA modes for network setup.

Developer Support Features

Includes USB virtual COM port for development and testing.

Printing Command Compatibility

Compatible with ESC/POS, supports NV logo and barcode printing.

Performance and Lifespan

Features low power consumption, good print quality, and 50km mechanism lifespan.

Character Set Support

Supports GB18030, Big5, Korean, and international character sets.

Unpacking and Accessories

Package Contents Check

Verify all necessary accessories are included after unpacking the unit.

Technical Specifications

Printing Specifications

Details print method, width, speed, paper handling, and dot density.

Barcode and Character Support

Lists supported barcodes, fonts, character sizes, and code pages.

Buffer and Memory

Specifies buffer sizes for data and NV Flash memory.

Physical Properties

Provides dimensions, weight, and details on power adapter and battery.

Environmental Specifications

Outlines operating and storage temperature and humidity ranges.

Reliability Metrics

Includes mechanism lifespan and other reliability factors.

Printer Components and Indicators

Printer Parts Identification

Identifies key physical components of the printer.

Indicator and Beeper Status

Explains the meaning of status indicators and beeper alerts.

Button Functions

Describes the functions of the Feed, Power, and Function buttons.

Paper Roll Installation

Paper Loading Procedure

Step-by-step guide on how to correctly install the paper roll.

Battery Installation and Charging

Battery Installation Guide

Instructions for inserting the lithium battery into the printer.

Battery Charging Operation

Notes on charging the battery while the printer is powered on.

Interface and Connectivity

Interface Information Display

How to print interface information for USB and Bluetooth setup.

Bluetooth Connection Setup

Steps for connecting to the printer via Bluetooth using PIN.

Driver Software Installation

Driver Installation Process

Guide for installing printer drivers from the U-Disk.

Configuration and Settings

Changing Bluetooth Name, PIN, WiFi

Instructions for modifying Bluetooth name, PIN, and WiFi settings.

Troubleshooting Common Issues

Paper Detection Problems

Solutions for when the printer does not detect paper.

Power On Issues

Troubleshooting steps for when the printer does not power on.

Poor Print Quality

Causes and recovery procedures for poor print quality.