• If you cannot find any incorrect settings of the SMC2586W-G, the
default gateway of the SMC2586W-G may be really down or there are
other communication problems on the network backbone.
Other Problems
• My SMC2586W-G has been set to obtain an IP address automatically by
DHCP. How can I know its acquired IP address so that I can manage it
using a Web browser?
•Use the SMC2586W-G Scan Utility (WLBrwsr.exe), which is included in
the SMC2586W-G Installation CD. This utility can discover nearby
SMC2586W-Gs and show their MAC addresses and IP addresses. In
addition, it can launch the Web browser on your computer.
NOTE: On Windows 2000/XP, SMC2586W-G Scan Utility can only be run
by a user with administrator privilege.
NOTE: SMC2586W-G Scan Utility does not scan the SMC2682W.
Fig. 111 SMC2586W-G Configuration Utility.
• My SMC2586W-G stops working and does not respond to Web
management requests.
•The firmware of the SMC2586W-G may be stuck in an incorrect state.
• Unplug the power connector from the power jack, and then re-plug the
connector to restart the SMC2586W-G.
•Contact our technical support representatives to report this problem,
If this happens after a failed firmware upgrade process, the firmware of
the SMC2586W-G may have been corrupted.
• If the SMC2586W-G still does not work after restarting, there may be
hardware component failures in the SMC2586W-G.
•Contact our technical support representatives for repair.
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