Problem Possible cause Solution
There is too much frost and ice. The door is not closed correctly. Refer to "Closing the door" sec‐
tion.
The gasket is deformed or dirty. Refer to "Closing the door" sec‐
tion.
Food products are not wrapped
properly.
Wrap the food products better.
Temperature is set incorrectly. Refer to "Control panel" chapter.
Appliance is fully loaded and is
set to the lowest temperature.
Set a higher temperature. Refer
to "Control panel" chapter.
Temperature set in the appliance
is too low and the ambient tem‐
perature is too high.
Set a higher temperature. Refer
to "Control panel" chapter.
Water flows on the rear plate of
the refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct.
There is too much condensed
water on the rear wall of the re‐
frigerator.
Door was opened too frequently. Open the door only when neces‐
sary.
Door was not closed completely. Make sure the door is closed
completely.
Stored food was not wrapped. Wrap food in suitable packaging
before storing it in the appliance.
Water flows inside the refrigera‐
tor.
Food products prevent the water
from flowing into the water collec‐
tor.
Make sure that food products do
not touch the rear plate.
The water outlet is clogged. Clean the water outlet.
Water flows on the floor. The melting water outlet is not
connected to the evaporative tray
above the compressor.
Attach the melting water outlet to
the evaporative tray.
Temperature cannot be set. The FastFreeze function is
switched on.
Switch off FastFreeze function
manually, or wait until the func‐
tion deactivates automatically to
set the temperature. Refer to
"FastFreeze function" section.
The temperature in the appliance
is too low/too high.
The temperature is not set cor‐
rectly.
Set a higher/lower temperature.
The door is not closed correctly. Refer to "Closing the door" sec‐
tion.
36 ENGLISH
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