Smiths Kiosk - Fault Finding

16 | SmithsEP.co.uk | Issue 002 - October 2018
Fault nding
Fault Possible cause Checking/Solution
Lack of heat/poor heating
performance
Poor ow rate in heating system
Check pump is operating correctly
Bleed air from system
Balance heating system
Debris in heat exchanger
Check and clean any foreign material from heat exchanger,
See Instructions for safe cleaning
Remove any external restrictions from both inlet and outlet grilles
Heat emitter valves incorrectly set
Check Thermostatic Radiator Valve (TRV) is open
Check that Lock Shield Valve is open
Air present within heating system
Ensure that heating system is completely free of air, purge air
from heating system using best practices
TRV Valve Thermostatic Radiator Valve (TRV) head faulty, Replace
Heat Source
Ensure boiler is on and calling for heat
Check pump is operating correctly
Ensure both ow and return pipe to heat emitter are of
adequate temperature
Ensure that heating system is completely free of air
This product is covered by a free 5-year parts and labour guarantee (TRV 2 years).
Please refer to the Fault nding table below for advice.
In the event of difculty, please contact us on +44 (0) 1245 324560.
It will be helpful if you do not disconnect the product from your central heating system.