Product Warranty
© Snorkel
© Snorkel International, Inc. – all rights reserved Printed in the U.S.A.
1. Snorkel warrants each new machine manufactured and sold by it to be free from defects in material
and workmanship for a period of one (1) year from date of delivery to a Customer. The warranty will
apply subject to the machine being operated in accordance with the rules, precauons, instrucons
and maintenance requirements outlined in the Snorkel Operator's and Repair Parts Manuals.
2. Snorkel further warrants the structural components, specically the mainframe chassis, turntable,
booms and/or scissor arms of each new machine manufactured by it to be free from defects in
material and workmanship for an addional period of four (4) years. Any such part or parts which,
upon examinaon by the Snorkel Warranty Department, are found to be defecve will be replaced or
repaired by Snorkel through its local Authorised Dealer. The structural warranty specically excludes
adverse aects on the machine structure arising from damage, abuse or misuse of the equipment.
3. Machines may be held in an authorised Distributor stock for a maximum of six (6) months from the
date of shipment from Snorkel, before the warranty period is automacally iniated.
4. It is the responsibility of the Distributor to complete and return a Predelivery/Warranty registraon,
before the act of rental/loan/demonstraon of the machine or delivery to an end user.
5. The Customer and Dealer shall not be entled to the benets of this warranty and Snorkel shall have
no obligaons here under unless the “Predelivery and Inspecon Record” has been properly com-
pleted and returned to the Snorkel Warranty department within een (15) days aer delivery of the
Snorkel product to the Customer or Dealer’s demonstraon/rental eet. Snorkel must be noed, in
wring, within ten (10) days, of any machine sold to a Customer from a Dealer’s rental eet during
the warranty period.
6. Any part or parts which upon examinaon by the Snorkel Product Support Department are found to
be defecve within the specied warranty period, will be replaced or repaired at the sole discreon of
Snorkel, through Snorkel directly or an authorised Distributor, at no charge. Any parts replaced under
warranty must be original Snorkel parts obtained through Snorkel directly or an authorised Distribu-
tor, unless expressly agreed otherwise in wring and in advance by Snorkel’s Warranty Department.
7. All parts being claimed under warranty must be held available for return and inspecon upon request
for a period of 90 days from date of claim submission, it is necessary that all parts are individually
tagged or marked with their part number and the warranty claim number. Aer 90 days all parts
replaced under warranty which have not been returned to Snorkel should be destroyed. Failure to
produce parts requested by the Warranty Administrator for inspecon within a period of 14 days will
result in the claim being automacally rejected in full. Materials returned for warranty inspecon
must have the following procedure:
Carefully packaged to prevent additional damage during shipping
Drained of all contents and all open ports capped or plugged
Shipped in a container tagged or marked with the RMA number
Shipped PREPAID. Any item(s) returned for warranty by any other means maybe refused and returned,
unless prior approval is agreed with Snorkel.
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