What to do if Soberlink Test Equipment shows Error Code 17000 - 17999?
If you encounter error codes 17000 to 17999 on your Soberlink Test Equipment, first ensure that Bluetooth is enabled on your iOS or Android device and that your Soberlink device is properly paired. If the error continues, try re-pairing the Bluetooth connection. If the problem still persists, contact Soberlink Healthcare for further assistance.
How to fix Soberlink Test Equipment Error Code 4000 - 10999?
If your Soberlink Test Equipment displays error codes 4000 to 10999, wait about 30 minutes before retesting, making sure you are in an area with good cellular coverage. If the error continues, try disabling cellular service and submitting your test over a Wi-Fi connection. Another option is to pair with a different iOS or Android device and try submitting the test that way. If none of these steps work, return the device.
What to do if Soberlink Test Equipment shows Error Code 11000 - 11999?
If your Soberlink Test Equipment shows error codes in the range of 11000 to 11999, it means the device can't perform a test. Please follow the prompts on the app screen and retest. If the error persists, return the device.
General| GPS | Yes |
|---|---|
| Device Type | Breathalyzer |
| Connectivity | Cellular |
| Tamper Detection | Yes |
| Memory | Stores test results |
| Display | LCD |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
| Humidity Range | 10% to 85% non-condensing |
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