What to do if Soberlink Test Equipment shows Error Code 17000 - 17999?
If you encounter error codes 17000 to 17999 on your Soberlink Test Equipment, first ensure that Bluetooth is enabled on your iOS or Android device and that your Soberlink device is properly paired. If the error continues, try re-pairing the Bluetooth connection. If the problem still persists, contact Soberlink Healthcare for further assistance.
How to fix Soberlink Test Equipment Error Code 4000 - 10999?
If your Soberlink Test Equipment displays error codes 4000 to 10999, wait about 30 minutes before retesting, making sure you are in an area with good cellular coverage. If the error continues, try disabling cellular service and submitting your test over a Wi-Fi connection. Another option is to pair with a different iOS or Android device and try submitting the test that way. If none of these steps work, return the device.
What to do if Soberlink Test Equipment shows Error Code 11000 - 11999?
If your Soberlink Test Equipment shows error codes in the range of 11000 to 11999, it means the device can't perform a test. Please follow the prompts on the app screen and retest. If the error persists, return the device.
What to do if Soberlink Test Equipment shows Error Code 12000 - 12999?
If your Soberlink Test Equipment displays error codes 12000 to 12999, wait for the device to power off completely. Then, power it back on and try retesting. If the error continues, return the device.
Indicates device status through color and blinking patterns.
Used for capturing user identity during tests.
Where the Soberlink mouthpiece is inserted for breath samples.
Used to turn the device on and off.
Located on the bottom for charging the device.
Instructions for connecting the charger to the device and power outlet.
Guidance on inserting and using the Soberlink mouthpiece for tests.
Information on using the case to protect and store the device.
Steps to find and download the application from app stores.
Instructions on enabling Bluetooth and connecting the device to the app.
Important safety information regarding device use and potential discomforts.
Guidelines for cleaning, repairs, and warranty information for the device.
Important warnings and limitations on using the device for safety and operation.
General| GPS | Yes |
|---|---|
| Device Type | Breathalyzer |
| Connectivity | Cellular |
| Tamper Detection | Yes |
| Memory | Stores test results |
| Display | LCD |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
| Humidity Range | 10% to 85% non-condensing |
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