25
No power, “start”
not on
Error Causes Solutions
1. Battery is poorly connected
2. Circuit protector not on
1. Please check the battery main connector
2. Please switch on circuit protector
Power on，turning
handlebar，motor
not work
Speed is slow or
mileage is short
Battery can not be
charged
1. low battery
2. Side stand not kick out
3. Packing switch not switch off.
4. Accelerator fault
5. Controller plug is loosen
6. Controller fault
1. Charge the battery
2. Please kick out side stand
3. Please switch of packing switch
4. Please change accelerator
5. Please re-plug controller plug
6. Please replace controller
1.Low battery
2.Flat tyre
3.Heavily overloaded
4.Brake pads need to be changed
5.Battery aging or being scrapped normally
1.Poor connect of charger plug
2.Do not use right charger.
3.battery aging or being scrapped
normally
1.Check whether the charger plug is well
connected or not.
2.Please use SOCO official charger
3.Change the battery
a. FAQ & TROUBLE SHOOTING
1.Charge the battery
2.Inflate the tyres to normal tyre pressure
before riding
3.Form a good habit that keep appropriate load
4.Please change the brake pads on time and
check the brake system before riding
5.Change the battery
COMMON PROBLEMS AND TROUBLESHOOTING METHODS
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