In use
Mileage is different from
official announced
Official announced mileage is
the one in special surrounding
and status，related to road
conditions，whether，
temperature，wind drag and
load.
Any questions，please contact
with after-sales service or
dealer.
Storage
Charging
Charging
Charging
Battery
flooding
water
Battery
case break
down
Start e-bike，“power”not on
Error 89 on instrument
Error 92 on instrument
Chargers become hot during
the charging process
Can’t use battery normally，
can’t start the e-bike
Impact and fall on the battery
cause damage and crack to
the shell
Store battery too long，low
Battery.
Charge low temperature
Charge over voltage
During the charging process，
inner current of charger is too
large，heat emission is too large，
metal shell can effectively emit
heat,that will lead the temperature
of shell is high.
Water spray，water immersion，
running into deep water cause
battery flooding water
Use causes damage to the battery
shell
Charge battery，if can’t charge，
please contact with. After-sales
service or dealer.
Take out the battery then charge it
in warm indoor place.
Stop charging and check the
charger
Use normally，use the charge in
dry，ventilated place
Stop using，please contact with
after-sales service or dealer.
Stop using，please contact with
after-sales service or dealer.
COMMON PROBLEMS AND TROUBLESHOOTING METHODS
Solutions
CausesErrorsStatus
30
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