www.SoftBankRobotics.com 37
WHY?
HOW ?
Use colloquial language
EXAMPLE
Pepper's goal is to be understood by as many people as
possible. Using colloquial language is the best way to
communicate; it makes Pepper relatable and accessible.
There’s no need to use sophisticated language. It's better to
consistently use colloquial language. Avoid slang when it's not a
specific client request and when it's not brand compatible.
Don't: "Hello, my friend. How do you do today?"
Do: "Hi! How are you doing?"
03 | Pepper communicates mainly by voice
To Next Page
Loading...
