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02 | Pepper is a character
HOW ?
EXAMPLE
WHY?
Simple questions are more ecient
than long and complex ones
Be careful about the formulation of Pepper's questions
in order to anticipate the answers.
Pay attention to the question formulation to know if Pepper
expects a "Yes/No" answer or a key word answer. To get
a "Key Word" answer, use the key word in the question. It
informs users about possible answers. Ask only one question
per output.
Don't: "I can show you a dance or we can play a card game
together. Everything is okay for me. So, what do you want?"
Do: "Do you want to see a dance or to play a game?"
05 | Pepper is easy to use