To Next PageTo Next PageWhy is there no radio reception when pressing a button on the SOMFY Receiver remote control?
If your SOMFY Receiver isn't responding to the remote, check if the remote control button has been programmed. Also, verify that the remote control uses RTS radio technology. Finally, ensure the remote control batteries are not depleted.
What to do if the SOMFY Receiver motor experiences a thermal cut-out?
If the SOMFY Receiver motor experiences a thermal cut-out, switch the power supply off, wait about 5 minutes, and then switch the power supply back on.
What to do if the SOMFY Receiver radio control is received but the actuator does not respond?
If the SOMFY Receiver receives the radio control signal but the actuator doesn't respond, check the other indicator lights for any other fault indications. It's also possible that the control is not operational from the current position, or the button is programmed for a different function, like controlling an auxiliary output instead of opening/closing the door.
What to do if the control is activated on SOMFY Rollixo Smart io Receiver?
If the control is activated on your SOMFY Receiver, first mechanically check that the control point is not blocked. If it's not blocked, disconnect the control point. If the indicator light goes out, check the wiring.
What does it mean if my SOMFY Rollixo Smart io is electronic in motor setting mode?
If the SOMFY Receiver is in electronic motor setting mode, check the direction of rotation of the motor and adjust the motor end limits if necessary.
What to do if there is a permanent fault with the photoelectric cells on SOMFY Rollixo Smart io Receiver?
If there is a permanent fault related to the photoelectric cells in your SOMFY Receiver, check the alignment and wiring of the cells.
What to do if there is a permanent fault with the safety edge on SOMFY Receiver?
If there's a permanent fault with the safety edge on your SOMFY Receiver, check the safety edge wiring.
What to do if there is a permanent fault with the fall protection on SOMFY Receiver?
If a permanent fault occurs with the fall protection system on your SOMFY Receiver, check the fall protection wiring.
General| Type | Receiver |
|---|---|
| Product Type | Rollixo Smart io |
| Technology | io-homecontrol |
| Protection Class | IP44 |
| Operating Temperature | -20°C to +60°C |
| Power Supply | 230V |
| Connectivity | io-homecontrol |
Overview of Somfy's business, product range, and quality commitment.
Guidance on obtaining help and information from Somfy for systems.
Details of the receiver for residential roller garage doors and required system components.
Essential DANGER and WARNING statements for professional installation and user safety.
Rules for children, untrained users, door operation, and maintenance safety.
Precautions for battery handling, storage, and proper disposal procedures.
Basic instructions for operating the motorisation using remote controls.
How the safety edge impacts door movement during opening and closing.
Details on various operating modes: 3-button remote, photoelectric cells, lighting.
Step-by-step guide for adding or copying Keygo remote controls.
Guidance on performing regular checks of safety devices and overall system operation.
Instructions and diagrams for replacing the battery in the remote control.
Key technical data including power supply, climate conditions, and radio frequency.
