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SONIC
Problem Solution
Program Button Doesn’t Work
Battery may be low or dead Replace the battery
Whistling or Feedback
Sound tube is loose Remove and replace sound tube
Dome not inserted properly Re-insert dome
Program settings not optimum Consult your hearing
healthcare professional
Sound is Distorted or Not Clear
Battery may be low or dead Replace the battery
Dome not inserted properly Re-insert dome
Program settings not optimum Consult your hearing
healthcare professional
Battery Door Won’t Close
Battery not positioned correctly Make sure the battery is prop-
erly positioned in the battery
compartment.
The “+” side must face the
battery door.
Debris in the battery
compartment
Remove the debris before
inserting the battery
Battery Stuck in Aid
Battery may be jammed Use the magnet end of the
cleaning brush to remove the
battery
Battery may be rusted Use the magnet end of the
cleaning brush to remove the
battery
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