If you are having trouble with your hearing aid, check
this guide to quickly find a possible solution:
Problem Solution
Sound is Distorted, Not Clear
Battery may be low or dead Replace battery
There may be poor battery
contact
Contact hearing healthcare
provider
Hearing aid may need
reprogramming
Contact hearing healthcare
provider
Intermittent Sound
Battery may be low or dead Replace battery
Sound port may be blocked Clear sound port or contact
hearing healthcare provider
There may be poor battery
contact
Contact hearing healthcare
provider
Too Much Bass
Vent may be plugged or blocked Clean vent or contact hearing
healthcare provider
Hearing aid may need
reprogramming
Contact hearing healthcare
provider
Static Noise
Battery may be low or dead Replace battery
There may be poor battery
contact
Contact hearing healthcare
provider
You may be close to
electromagnetic fields (such as
digital or cellular telephones)
Move away from the field
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