Device Network Changing
Change the device's network by "Wi-Fi Settings" in the "Device Settings" page on the eWeLink
App.
Device Factory Reset (Dual Ecosystem)
●
After "Delete the Device" in the eWeLink App
●
For devices previously successfully added to eWeLink, perform a new pairing using a different
eWeLink account
●
For devices previously successfully added in Matter, perform a new Bluetooth Pairing through
Matter
FAQ
Fail to pair Wi-Fi devices with eWeLink APP
1. Make sure the device is in pairing mode.
The device will automatically exit the pairing mode if not paired within 10mins.
2. Please turn on the location service on your mobile phone and give the permission.
Before choosing the Wi-Fi network, the location service should be turned on and the permission
is given. Location information permission is used to obtain Wi-Fi list information. If you tap
"Disable", the device will not be added.
Select the "Wi-Fi" network and
enter the password.
Device
“
Added completely".
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