What to do if Sony Bravia KD-55X8000H TV does not respond or shows a black screen?
If your Sony TV screen is black or unresponsive, try these steps: First, restart the TV by pressing and holding the power button on the remote for about five seconds. If that doesn't work, unplug the TV's AC power cord, then press and release the power button on the TV itself. Wait two minutes before plugging the power cord back in.
What to do if I forgot the parental lock password on my Sony TV?
If you've forgotten the parental lock password on your Sony TV, enter '9999' as the PIN. This will allow you to set a new PIN.
Guide for TV installation and initial setup.
Covers safety, remote, troubleshooting, wall-mount, and specifications.
Instructions to prevent fire, electric shock, or damage during installation.
Steps for safely moving the TV, including disconnecting cables and using two people.
Details on voice search, menu navigation, and TV input/channel selection.
Explains standby button, number keys, and text display functions.
Instructions for using the support belt kit to prevent tipping.
Accessing the program guide and installed applications.
How to select input sources and adjust quick settings.
Buttons for navigation, volume, channels, audio selection, and subtitles.
Sony recommends professional installation by dealers or contractors for safety.
Removing screws and attaching the wall-mount attachment.
Procedure for removing the stand from these models.
Instruction to place the TV screen-down on a soft surface during removal.
Step-by-step guide to detach the stand from these models.
Actions for black screen, no sound, frozen picture, or network loss.
How to restart the TV and handle initial startup delays.
Troubleshooting remote control malfunction and forgotten parental PIN.
Panel, TV system, color system, channel coverage, audio, and wireless features.
Detailed list of all input/output ports and their capabilities.
Supported video resolutions and audio formats for HDMI and other inputs.
Information on optional wall brackets and operating conditions.
Legal details for HDMI, Dolby, and Gracenote.
Legal details for Google, DTS, and Netflix.
This document serves as a comprehensive guide for the Sony BRAVIA Television, covering installation, setup, operation, and troubleshooting. It is designed to assist users in maximizing their television experience and includes essential safety information.
The Sony BRAVIA Television is a high-definition display device designed for home entertainment. It offers a wide range of features for viewing broadcast television, streaming content, and connecting to various external devices. The television is equipped with an Android TV operating system, providing access to a multitude of apps, internet connectivity, and smart functionalities.
The television's core functionality revolves around its display capabilities, offering a vibrant and clear picture for an immersive viewing experience. Users can access digital and analogue television channels, as well as various input sources such as HDMI for connecting Blu-ray players, gaming consoles, and other media devices.
Remote Control and Navigation: The supplied remote control is the primary interface for interacting with the television. It features dedicated buttons for common functions like power, volume, channel selection, and input switching. A prominent "HELP" button provides direct access to the on-screen Help Guide, offering detailed instructions and troubleshooting tips. The remote also includes a microphone button for voice search, allowing users to quickly find content or information using spoken commands. Number buttons, a dot button, and a text button are available for specific inputs and information display. Dedicated buttons for popular streaming services like Google Play and NETFLIX offer quick access to these platforms. Colour buttons are also present for various interactive functions within applications or broadcasts.
Android TV Features: As an Android TV, the device supports a rich ecosystem of applications available through Google Play. Users can install and manage apps, connect to the internet for streaming content, and utilize features like Chromecast for casting content from mobile devices. The "APPS" button on the remote provides a convenient way to view and launch installed applications.
Input Selection and Quick Settings: The remote control includes an "Input select" button, allowing users to easily switch between different input sources such as HDMI ports, video input, and antenna/cable. A "Quick settings" button provides quick access to frequently used settings, enabling users to adjust picture, sound, and other preferences without navigating through extensive menus.
Audio and Subtitle Control: The "AUDIO" button allows users to select different audio tracks for multilingual sources or dual sound broadcasts, depending on the programme source. A "Subtitle setting" button provides control over subtitle display.
Information Display: The "GUIDE" button displays the digital programme guide, offering a schedule of upcoming shows. An "Info/Text reveal" button provides additional information about the currently viewed content or displays text information.
Connectivity: The television offers a variety of input and output jacks for connecting external devices. These include antenna/cable terminals for broadcast reception, multiple HDMI ports supporting 4K resolution and HDCP 2.3, and analogue audio/video inputs. An optical digital audio output allows for connection to external audio systems. Two USB ports are available for connecting storage devices or other peripherals, with one supporting High Speed USB (USB 2.0) and the other supporting Super Speed USB (USB 3.1 Gen 1). An Ethernet port provides wired network connectivity, and built-in Wi-Fi (IEEE 802.11a/b/g/n/ac) and Bluetooth® Version 4.2 enable wireless connections.
Wall-Mount Installation: The television is designed to be compatible with optional Sony Wall-Mount Brackets (SU-WL850 or SU-WL450). The manual provides detailed instructions for preparing the TV for wall-mount installation, emphasizing the importance of professional installation for safety and product protection. It outlines the steps for attaching the Wall-Mount Attachment (supplied with the TV) to the rear of the TV and removing the screws from the rear of the TV when transitioning from table-top to wall-mount setup.
Table-Top Stand Management: The television comes with a Table-Top Stand for placement on a flat surface. Instructions are provided for both attaching and detaching the stand, with a strong emphasis on safety precautions, especially when handling larger models that require multiple people.
Software Updates: Sony recommends keeping the TV software updated to ensure optimal performance and access to new features. The television can be connected to the internet to perform software updates.
Troubleshooting: The manual includes a dedicated troubleshooting section to address common issues such as a black screen, no sound, frozen picture, unresponsiveness, or lost network connection. It provides a step-by-step guide, starting with restarting the TV, referring to the Help Guide, performing software updates, and visiting the Sony support website. Specific solutions are offered for issues like a non-functional remote control (suggesting battery replacement) and a forgotten parental lock password (providing a default PIN).
Topple Prevention: For models supplied with a support belt kit, instructions are provided for securing the TV to a solid object to prevent toppling. For models without a support belt kit, the manual emphasizes placing the TV on a stable, level surface and installing it in a location where it cannot be easily pulled, pushed, or knocked over.
Transporting the TV: Guidelines for safely transporting the TV are provided, including disconnecting all cables, requiring two or more people for large TVs, and proper handling techniques to avoid damage to the LCD panel and frame. When moving the TV for repairs or relocation, it is recommended to use the original carton and packing material.
Identification Labels: The location of identification labels for the TV model number and power supply rating (on the rear of the TV) and AC adapter model/serial number (on the bottom of the AC adapter) is specified for easy reference.
Safety Information: The manual begins with a crucial "Safety Information" section, advising users to read it thoroughly before operating the TV. It covers installation precautions to prevent fire, electric shock, damage, or injuries, such as installing the TV near an accessible AC power outlet, on a stable surface, and away from areas where it could be knocked over.
General| Screen Size | 55 inches |
|---|---|
| Display Technology | LED |
| Smart TV | Yes |
| Operating System | Android TV |
| HDMI Ports | 4 |
| USB Ports | 2 |
| Audio Output | 20W |
| Processor | 4K HDR Processor X1 |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| HDR Support | HDR10, HLG, Dolby Vision |
| Refresh Rate | 60Hz |
| Wi-Fi | Yes |
| Bluetooth | Yes (v4.2) |
| Weight | 16.5 kg (without stand) |
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