Privacy [90]
Apps [91]
System [92]
Remotes & Accessories [93]
Help & Feedback [94]
Timers & Clock [95]
Troubleshooting [96]
Start here [97]
Self diagnostics [98]
Software updates [99]
If a full reset (restart) of the TV is required [100]
Frequently Asked Questions for Troubleshooting [101]
Picture (quality)/screen [102]
No color/Dark picture/Color is not correct/Picture is too bright. [103]
Distorted picture./The screen flickers. [104]
High resolution HDR pictures are not displayed. [105]
OLED panel (only models equipped with an OLED panel) [106]
The screen becomes darker after a certain period of time. (only models equipped with an
OLED panel) [107]
The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED
panel) [108]
You are concerned about an image retention. (only models equipped with an OLED panel)
[109]
A white line, or a red, green, or blue line appears on the screen. (only some models equipped
with an OLED panel) [110]
Keyboard [111]
Broadcast reception [112]
Check these things first to troubleshoot your TV reception. [113]
You cannot view digital channels. [114]
You cannot receive or select channels. [115]
Sound [116]
No sound but good picture. [117]
No audio or low audio with a home theater system. [118]