[202] Troubleshooting Troubleshooting Others
The product does not work properly.
Turn off the product. Remove the battery pack and insert it again. If the product is hot,
remove the battery pack, and allow it to cool down before trying this corrective procedure.
If an AC-UD10/AC-UD11 AC Adaptor (sold separately) is used, disconnect the power
cord. Connect the power cord and turn on the product again. If the product repeats the
same error often or still does not work after trying these solutions, consult your Sony
dealer or local authorized Sony service facility.
[203] Troubleshooting Messages Messages
Self-diagnosis display
If a code starting with a letter of the alphabet appears, the self-diagnosis function on this
product is working. The last two digits (indicated by □□) will differ depending on the state of
this product.
If you cannot solve the problem even after trying the following corrective actions a few times,
this product may need repair. Contact your Sony dealer or local authorized Sony service
facility.
C:32:□□
There is trouble with the product’s hardware. Turn the power off and on again.
C:13:□□
This product cannot read or write data on the memory card. Try turning off and on this
product again, or taking out and inserting the memory card several times.
An unformatted memory card is inserted. Format the memory card.
The inserted memory card cannot be used with this product, or the data is damaged.
Insert a new memory card.
E:61:□□
E:62:□□
E:91:□□
A product malfunction has occurred. Initialize this product, then turn the power on again.
E:94:□□
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