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Troubleshooting
Cannot print images.
• Check that the camera and the printer are properly connected using the USB cable.
• Turn on the printer. For further information, refer to the operating instructions supplied with
the printer.
• If you select [Exit] during printing, images may not print. Disconnect and connect the USB
cable again. If you still cannot print your images, disconnect the USB cable, turn the printer
off and then on, then connect the USB cable again.
• Movies cannot be printed.
• Images shot using cameras other than this camera or images modified with a computer may
not be printed.
Printing is canceled.
• You disconnected the USB cable before the (Do not disconnect USB cable) mark
disappears.
Cannot insert the date or print images in the index mode.
• The printer does not provide these functions. Consult the printer manufacturer as to whether
the printer provides these functions or not.
• The date may not be inserted in the index mode depending on the printer. Consult the printer
manufacturer.
“---- -- --” is printed on the date-inserted part of the image.
• Images that do not have the recording data cannot be printed with the date inserted. Set [Date]
to [Off] and print the image again (page 71).
Cannot select the print size.
• Consult the printer manufacturer as to whether the printer can provide the desired size.
Cannot print the image at the size selected.
• Disconnect the USB cable and reconnect it whenever you change the paper size after the
printer has been connected to the camera.
• The print setting of the camera differs from that of the printer. Change the setting of either the
camera (page 71) or the printer.
Cannot operate the camera after canceling printing.
• Wait for a while as the printer is carrying out the cancellation. It may take some time
depending on the printer.
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