Sony ICF-EX5MK2 - Warranty and After-Sales Service

ICF$EX5MK2+
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Warranty+and+After$Sales+Service+
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Certificate!of!guarantee:!
Please!complete!the!registration.!!The!warranty!period!is!one!year!from!the!date!of!
purchase.!
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AfterQsale!service!
When!the!tone!is!bad,!please!check!the!instruction!manual.!!If!the!problem!cannot!be!
corrected,!please!contact!Sony!or!your!dealer.!!Repairs!during!the!guarantee!period!based!
on!the!contents!of!the!warranty!will!be!covered.!!For!more!information,!see!warranty!
certificate.!!After!expiration!of!the!warranty,!consumers!will!be!charged!for!repairs.!
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Radio!aftermarket!performance!parts,!to!maintain!the!features!of!the!product!components!
as!required,!may!be!discontinued!6!years!after!the!product!is!discontinued.!
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In!a!situation!of!failure,!the!product!may!be!repaired!or!replaced.!
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Please!examine!the!following!before!requesting!repair:!
Absolutely!no!radio!sound:!
! Check!volume!to!ensure!it!is!not!at!the!minimum!
! Are!ear!buds!pluggedQin!to!the!(earphone)!Jack!!
! Are!batteries!installed!properly!(in!the!correct!polarity!orientation)!
! Are!the!batteries!dead!
When!used!with!the!external!power!supply/AC:!
! Is!AC!power!adapter!not!plugged!in!or!not!securely!plugged!in!
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When used with the DC!Adapter:!
! Is!DC!power!adapter!not!plugged!in!or!not!securely!plugged!in!
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If!there!is!noise!or!the!sound!is!bad/distorted:!
! Are!the!batteries!weak!
! Is!the!receiver!incorrectly!tuned!(especially!Radio!NIKKEI!broadcasting!for!Radio!
NIKKEI!frequency!Q!try!switching!the!channel)!
! Is!it!the!correct!broadcasting!time!!
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If!the!radio!is!weak:!
! In!buildings!and!vehicles,!move!as!close!as!possible!to!a!window!
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If!poor!sensitivity:!
! Check!SENS!switch!
! If!using!an!external!antenna,!ensure!it!is!properly!grounded!
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If!you!cannot!correct!the!problem,!consult!your!retailer!or!Sony!service!representative.!
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