Sony KD-65AG9 User Manual

1
(See next page (for revision )
SERVICE MANUAL (COMMON)
ORIGINAL MANUAL ISSUE DATE:
2019.04
Conditions of Use:
(1) Please use this information only for the purpose of performing repair, maintenance and/or configuration services of the Sony products
(hereinafter the “Repair services”) under the service agreement entered into with the Sony group company (hereinafter the “Service
agreement”). Using this information for any purpose other than the purpose described foregoing is forbidden.
(2) Only the Authorized Servicer’s officers, employees or subcontractors (including their officers and employees) whose duties justify a need-to-
know and who have agreed to hold confidential this information (collectively hereinafter the ”Permitted users”) are permitted to access and
use this information. To disclose or disseminate to any person other than the Permitted users is forbidden.
(3) Destroy or erase any and all portion of this information promptly in an irrecoverable and secure fashion after achieving the purpose
described in Section (1) above.
(4) Do not copy, replicate, reproduce, alter, translate, transmit, sell, lease, or distribute this information in whole or in part without the prior
written permission of the author.
(Notwithstanding foregoing, it is permitted to copy and distribute this information to the Permitted users.)
(5) Please notify immediately any leakage, loss, theft, misappropriation, or other misuse of this information by e-mail to the following address:
somk-gcs-tissnexim-adm@jp.sony.com
(6) In addition to the above, the terms and conditions of the Service agreement shall be applied to using this information.
Revision of Information:
This information may be changed or updated at any time without any prior notice. Please confirm that this information is up-to-date before
using it.
9-888-771-01
LCD TV
Sony EMCS (M) Sdn. Bhd., SVPM
© 2019.04
GN5UR CHASSIS
Segment: SP
SYSSET
2019/04/1901:55:00(GMT+09:00)

Sony KD-65AG9 Specifications

General

Screen shape	Flat
Response time	- ms
Display diagonal	65 \
Display brightness	- cd/m²
Display technology	OLED
Native aspect ratio	16:9
Supported video modes	480p, 720p, 1080i, 1080p, 2160p
Display diagonal (metric)	163.9 cm
Screen format adjustments	4:3, 16:9
Supported graphics resolutions	1280 x 720 (HD 720), 1920 x 1080 (HD 1080), 3840 x 2160, 4096 x 2160
Motion interpolation technology	-
Desktop stand	Yes
Cables included	AC
3D	No
App store	Google Play Store
User memory	16 GB
Supported file systems	FAT16, FAT32, NTFS, exFAT
Package type	Box
Package depth	180 mm
Package width	1575 mm
Package height	956 mm
Package weight	34000 g
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	4.2
Bluetooth profiles	A2DP, AVRCP, HID, HOGP, SPP
Audio formats supported	AAC, ASF, FLAC, MP3, MP4, OGG, WAV, WMA
Image formats supported	JPEG
Video formats supported	3GPP, ASF, AVC, AVCHD, AVI, HEVC, MKV, MOV, MP4, MPEG1, MPEG2, MPEG2-PS, MPEG2-TS, VC-1, VP8, WEBM, WMV, XAVC S, XVID
Picture processing technology	Sony Dynamic Contrast Enhancer, Sony Live Colour, Sony TRILUMINOS Display
High Dynamic Range (HDR) technology	High Dynamic Range 10 (HDR10), Hybrid Log-Gamma (HLG)
HDMI ports quantity	4
USB 2.0 ports quantity	3
Ethernet LAN (RJ-45) ports	1
Component video (YPbPr/YCbCr) in	0
Smart modes	Cinema, Custom, Game, Graphics, Photo, Standard, Vivid
Operating system installed	Android
Sound modes	Cinema, Music, Speech, Sports, Standard
Audio decoders	DTS, Dolby Digital, DTS Digital Surround, Dolby Digital Plus
Subwoofer type	Active subwoofer
RMS rated power	40 W
Number of OSD languages	30
On Screen Display (OSD) languages	BOS, BUL, CAT, CRO, CZE, DAN, DEU, DUT, ENG, ESP, EST, FIN, FRE, GRE, HUN, ITA, KAZ, LAT, LIT, MAC, NOR, POL, POR, RUM, SER, SLV, SWE, TUR, UKR
AC input voltage	220 - 240 V
AC input frequency	50 Hz
Energy efficiency scale	A to G
Power consumption (max)	490 W
Power consumption (standby)	0.5 W
Power consumption (typical)	169 W
Product color	Black
Mercury content	0 mg
Housing material	Plastic
Panel mounting interface	300 x 300 mm
Tuner type	Analog & digital
Supported TV bands	CATV, UHF, VHF
Digital signal format system	DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2

Weight and Dimensions

Stand width	470 mm
Depth (with stand)	255 mm
Height (with stand)	838 mm
Weight (with stand)	24800 g
Depth (without stand)	40 mm
Width (without stand)	1447 mm
Height (without stand)	834 mm
Weight (without stand)	21200 g

Summary

SECTION 1 SAFETY NOTES

General Safety Warnings and Panel Handling

General safety warnings for servicing, plus specific handling for LCD and OLED panels.

Board Handling and ESD Precautions

Essential ESD prevention measures, board handling procedures, and wrist strap usage.

Battery Safety, Leakage Tests, and Grounding

Precautions for lithium batteries, safety checks, and methods for finding good earth ground.

Lead-Free Solder Information

Information regarding the use of lead-free solder for circuit board repairs.

SECTION 2 SELF DIAGNOSTIC FUNCTION

Self-Diagnosis Indicators and Error References

Explanation of LED blinking codes and quick reference for diagnostic test indicators.

Self-Diagnosis Menu Navigation and Retry Limits

Instructions for accessing the self-diagnosis menu and understanding retry limitations.

SECTION 3 TROUBLESHOOTING

Troubleshooting Triage and Initial Checks

Guide for symptom confirmation, part collection, and initial troubleshooting steps.

Troubleshooting LED Blinking Errors

Detailed diagnostics for various LED blinking codes indicating specific component failures.

Troubleshooting Audio, Picture, and Tuner Issues

Flowcharts for diagnosing and resolving issues with sound, video, and TV tuner functions.

Troubleshooting Connectivity and Sensor Issues

Diagnostics for key buttons, remote control, light sensor, network, and Bluetooth problems.

Troubleshooting Built-in Microphone Malfunction

Diagnostic flowchart for issues related to the television's integrated microphone.

SECTION 4 SERVICE ADJUSTMENT

Service Mode Access and Operation

Guide on how to enter service mode and navigate its control functions.

Model and Serial Number Configuration

Procedures for checking software versions and setting model/serial numbers.

Panel Adjustments and Data Transfer Procedures

Instructions for White Balance adjustment and data transfer for LCD/OLED panels.

HDD Performance Check and Re-Registration

Steps for performing HDD performance checks and re-registration processes.

SECTION 5 DIAGRAMS

BM3J19 Board Block Diagram

Overall block diagram illustrating the BM3J19 board architecture and component connections.

Connector Diagrams for SP 55" and 77" Models

Diagrams showing connector pin assignments for SP 55" and 77" models.