Sony VPL-HW45ES User Manual

TROUBLESHOOTING
The Remote Control Doesn't Work
Check the remote control after each step to see if it is working. If you need model-specific
information to complete any step, check your manual. Manuals are posted on your model support
page.
1. Make sure the device has the latest system software update installed (if applicable).
Downloads are posted on your model support page.
2. Make sure none of the buttons are jammed.
3. Reset the remote control.
1. Remove the batteries from the battery compartment for at least one minute.
2. Press each button on the remote control twice.
3. Use a soft cloth to clean the battery terminals inside the battery compartment.
4. Install new batteries, making sure that they are aligned with the positive (+) and
negative (-) marks inside the battery compartment.
 Low or weak batteries can affect the remote control operation.
4. Verify that your remote control sends an infrared (IR) signal.
o For Android TVs, the front light sensor will blink when the TV receives the IR
signal.
5. Make sure you use the remote control 3 - 10 feet away from the unit, and that you point it
at the remote sensor on the device.
o Using the remote control too close, too far away, or at various angles may prevent
the IR signal from reaching the device.
o The IR sensor can be located on the bottom middle, or right side of a TV screen.
o If your device has an IR mark, the IR sensor is next to it.
6. Remove any objects that may block the IR signal between your remote control and your
device.
o Glass doors or enclosures can affect the signal from the remote. Open glass doors
to see if that makes a difference.
o Move indoor plants and devices that may cause interference.
o Make sure the IR sensor on the device isn't exposed to direct sunlight or bright
lights
 Turn off any halogen or fluroscent lights in the room to see if they
are causing interference.
7. Make sure the device you want to control is plugged in and working.
o Press the Power button on the device (not the button on the remote) to turn it on.
8. Perform a power reset on the device that your remote is supposed to control.
o Most devices can be reset when you unplug the power cord for one minute.

Sony VPL-HW45ES Specifications

General

Native aspect ratio	16:9
Projection distance	1.016 - 7.624 m
Projection technology	SXRD
Contrast ratio (typical)	-
Screen size compatibility	40 - 300 \
Projector native resolution	1080p (1920x1080)
Focus	Manual
Zoom capability	Yes
Focal length range	- mm
Vertical lens shift range	-71 - 71 %
Horizontal lens shift range	-25 - 25 %
Power source	DC
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.4 W
Power consumption (typical)	310 W
Power consumption (network standby)	1 W
Lamp power	215 W
Light source type	Lamp
Service life of light source	- h
Placement	Ceiling
Product type	Standard throw projector
Product color	Black
Market positioning	Home cinema
DVI port	No
Composite video in	0
Serial interface type	RS-232C
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Noise level	22 dB
Supported video modes	480p, 576p, 720p, 1080i, 1080p
Remote control type	IR
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	35 - 85 %

Weight and Dimensions

Depth	179 mm
Width	407 mm
Height	46.67 mm
Weight	9000 g

Summary

Troubleshooting Remote Control Issues

Ensure Latest Software and Check Buttons

Verify device software is updated and ensure no remote control buttons are jammed.

Reset the Remote Control

Steps to reset the remote, including battery management and terminal cleaning.

Verify Infrared (IR) Signal Transmission

Confirm the remote sends an IR signal, noting Android TV indicator lights.

Optimize Remote Distance and Angle

Ensure the remote is used within 3-10 feet and pointed at the device's sensor.

Remove Signal Obstructions

Clear any objects blocking the IR signal, including glass, plants, or bright lights.

Confirm Device Power and Reset

Check if the device is plugged in and perform a power reset if necessary.

Configure Remote Function and Command Modes

Set correct remote functions and adjust Command Mode for multi-player setups.

Disable Light Sensor Setting

Procedure to turn off the device's Light Sensor setting via the menu.

Restore Device to Factory Defaults

Reset the controlled device to its original factory default settings.