Related topics
You cannot view digital channels.
[114] Troubleshooting
Sound
No sound but good picture.
No audio or low audio with a home theater system.
You want to output sound from the headphones/Bluetooth audio device and audio
system/TV speakers at the same time.
You are concerned about a delay between the picture and sound.
No TV sounds such as operation sound or audio response.
You cannot establish an eARC connection.
You cannot use voice search with the built-in MIC (only TVs with a built-in MIC).
The TV responds to sound from the surroundings (only TVs with a built-in MIC).
[115] Sound | Sound
No sound but good picture.
Check the antenna/cable connection.
Connect the TV to the AC power (mains), and press the power button on the TV or the
remote control.
Check the volume control.
Press MUTE or (Mute) or VOL or (Volume) + button to cancel muting.
Press the (Quick Settings) button, then select [Audio output] — [TV speakers].
If headphones or Bluetooth audio devices are connected, sound is not output from the
TV speakers or audio system connected via eARC/ARC. Remove the headphones or
disconnect the Bluetooth audio device.
Related topics
No audio or low audio with a home theater system.
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