Section 3B: Troubleshooting 31
Troubleshooting
䡲 If the preceding fails, move the Power switch to the
Off position, remove the power cord from the wall
outlet, and then remove the power connector from
the DC 5V port at the rear of the base station for at
least 10 seconds.
䡲 Reconnect the power connector to the DC 5V port,
plug the power cord into the wall outlet, and then
move the Power switch to the On position. This
allows the base station to initiate its startup
sequence where it detects the Ethernet connection,
GPS signal, and communication with the system.
䢇 My WAN LED is red and not blue.
䡲 A red light indicates that the WAN port is receiving
power but has not detected a valid Ethernet
connection.
䡲 Confirm that both ends of the Ethernet cable are
securely plugged into the WAN port on the base
station and into an open port on the router. Cycle
power to the base station by toggling the Power
switch from On to Off and then waiting a few
seconds before switching the base station back on.
䢇 My WAN LED is blue but there is no communication.
䡲 Check that the router is communicating properly
with your ISP. The Internet activity LED on your
router should be blinking. For further router
troubleshooting tips, please review the router
manufacturer's printed or online documentation.
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