The dispenser is working well under the following conditions, the users may use it with no
worries:
A. It is normal that when the dispenser is heating, it will cause slight noise
B. When hot water tank is heating without water, the thermostat (anti dry heating) will be
tripping operation, and cannot be reset by users, except for professionals
Unsuitable water
temperature
1. Consume too much hot
water in short time
2. No electrical power
1. Wait for a moment
before dispensing the
water again
2. Connect the power
plug and power socket.
Switch on the power
switch located at the
back of the dispenser
Water do not dispense
from the water tap
1. No water in bottle
2. Bottle hole is blocked
by the seal cover on the
bottle cap
1. Replenish with another
bottle water
2. Remove the seal cover
on the bottle cap, and
insert the bottle
Water leak from water
guard
Replace with another bottle
water
Dispenser is not placed on
flat and stable surface
Place dispenser on flat and
stable surface
Note:
1) The above content is based on judgement and examination of normal malfunctions
2) Please don’t open or maintain the dispenser by yourself, to avoid hurt or physical harm
3) If the power plug and cord is damaged, it must be replaced by manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard.
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