1514
Troubleshooting
Clean with Citric
Acid.
Interior is dirty and
filter blocked.
Boiling sound is
excessively loud.
Clean with Citric
Acid.
Mineral deposits (not
a defect of the unit).
White residues in
water.
Do not add water
above FULL.
Water added above
FULL line.
Water flowing out
from unit
Clean. Interior is dirty.
Open lid to release
air. Close lid.
Unit just finished
boiling and air
bubbles are trapped
inside.
Check power
connection
No power Water cannot be
dispensed or not
dispensing
smoothly
Add water.Water level is too
low.
Cannot switch to
boil / reboil
Check connection at
the unit and socket.
Loose power
connection
No power
REMEDYCAUSEPROBLEM
Specifications
4.9 ftCord length
Heating (boiling) 750W / Keep warm 80WPower consumption
120V / 60HzInput power
5.0 liters3.6 litersCapacity
SP-5016SP-3618MODEL
Unit may not function properly if used in high elevation or in very cold or hot
conditions. In such conditions, unit may keep boiling or not reach boiling point.
Your Guarantee
If this product is found to be faulty as a result of faulty materials or
workmanship within one year from date of purchase, it will be repaired free
of charge.
This guarantee is subject to the following terms:
• Sunpentown must be notified of the fault.
• Proof of purchase must be presented to Sunpentown’s nominated representative.
• The warranty will be void if the product if modified, misused or repaired by an
unauthorized person.
• The warranty after repair will not be extended beyond the original one-year period.
• All replacement parts will be new or reconditioned.
• Parts, which are replaced, become the property of Sunpentown.
• The warranty applies for the use of the product in the USA only.
What is NOT COVERED:
• Warranty does not include freight charges.
• Incidental or consequential damage caused by possible defects with this product.
• Damage to product caused by improper power supply voltage, accident, fire, floods
or acts of nature.
• Failure of product resulting from unauthorized modifications to the product.
• Improper installation or failure to perform the necessary maintenance.
This GUARANTEE is in addition to your Statutory Rights
SUNPENTOWN INTERNATIONAL INC.
21415 Baker Parkway, City of Industry, CA 91789-5236
Tel: 909-468-5288 · Fax: 909-468-5279
service@sunpentown.com
www.sunpentown.com
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